Privacy Policy Notice
Privacy Policy
Concierge Video, Inc. ("CVI"), respects your privacy and is
committed to protect the personal information that you share
with us. Generally, you can browse through our website
without giving us any information about yourself. This
policy describes how we collect and use your personal
information when we need your personal information to
provide services that you request or when you choose to
provide us with your personal information through our
ConciergeVideo.com website.
Information Collection
Personal information means any information that may be used
to identify an individual, including, but not limited to, a
first and last name, company name, email address, telephone
number, postal or other physical address, birth date,
gender, occupation, a credit card number (including
expiration date) to process payment for products and/or
services and such other information when needed to provide a
service that you requested. Certain of our product and
services also store connection or session information such
as time/date and length of collection, IP address, chat logs
and technician information.
As you navigate through this site, certain anonymous
information can be passively collected (that is, gathered
without your actively providing the information) using
various technologies, such as cookies, Internet tags or web
beacons, and navigational data collection (log files, server
logs, clickstream). Your internet browser automatically
transmits to this site some of this anonymous information,
such as the URL of the web site you just came from and the
Internet Protocol (IP) address and the browser version your
computer is currently using; the date and time you access
the site and the pages that you access while at the site.
This information is used to help improve the site, analyze
trends and administer the site. This site may also collect
anonymous information from your computer through cookies and
internet tags or web beacons. You may set your browser to
notify you when a cookie is sent or to refuse cookies
altogether, but certain features of this site might not work
without cookies.
CVI collects personal information when you elect to use our
analysis services or request information. CVI only uses such
information if it has been collected in accordance with
acceptable privacy practices consistent with this Policy and
applicable laws.
Choice/Opt-Out
You may elect to "opt out" of receiving direct marketing or
market research information. This means we assume you have
given us your consent to collect and use your information in
accordance with this Policy unless you take affirmative
action to opt out at the point of collection. Opt-out is the
means by which you give us, or decline to give us, your
consent to use your personal information for the purposes
covered by the opt-out choice. You may opt out at the point
of collection when personal information is collected, or you
may do so at any time by sending an email request to
Info@ConciergeVideo.com (please indicate "Opt Out" in the
subject line) or by sending a written request to the address
provided below. In some cases, we will provide you with the
opportunity to "opt in". This means we will require your
affirmative action to indicate your consent before we use
your information for purposes other than the purpose for
which it was submitted.
Cookies and Tracking Technology
A cookie is a small data file that certain Web sites write
to your hard drive when you visit them. Cookies cannot be
used to run programs or deliver viruses to your computer. A
cookie file can contain information such as a user ID that
the site uses to track the pages you've visited, but the
only personal information a cookie can contain is
information you supply yourself. A cookie can't read data
off your hard disk or read cookie files created by other
sites. Cookies save you time, for example, if you
personalize a web page, or navigate within a Site, a cookie
recalls your specific information on subsequent visits.
CVI's website also uses cookies to track user traffic
patterns. We do this in order to determine the usefulness of
our website information to our users and to see how
effective our navigational structure is in helping users
reach that information. You may accept or decline cookies.
Most web browsers automatically accept cookies, however you
can modify your browser setting to decline cookies.
In addition to cookies, our site uses a variety of technical
methods for tracking purposes, including web beacons. Web
beacons are small pieces of data that are embedded in images
on the pages of web sites. CVI's also uses these technical
methods to analyze the traffic patterns on our web site,
such as the frequency with which our users visit various
parts of our web site.
How We Use Information Collected
CVI uses personally identifiable information for several
general purposes: to fulfill your requests for certain
products and services, to keep you up to date on the latest
product announcements, industry updates, special offers or
other information we think you'd like to hear about either
from us, and to better understand your needs and provide you
with better services. We may also use your information to
send you promotional materials about goods and services
(including special offers and promotions) either offered by
CVI. You may opt out of receiving these communications.
Information Sharing and Disclosure
When you receive the requested communication, you are given
the opportunity to unsubscribe from receiving any future
communication or to change your information.
Unless you opt-in, CVI will not transfer your personal
information to third parties, except we may transfer your
personal information without your consent to the extent
required to do so by law or in the good faith belief that
such action is necessary to: a. conform to the edicts of law
or comply with legal process served on CVI or the site; b.
protect or defend the rights or property of CVI, c. act in
urgent circumstances to protect the personal safety,
property, or privacy of CVI's employees, users of CVI's
products or service, or members of the public, or d. effect
a transaction, restructuring or proceeding that transfers to
a third party the assets or line of business to which the
information pertains. If you choose to provide us with your
personal information, we may transfer that information
within CVI or to CVI's third party service providers with
your permission. In addition, CVI may send your personal
information to other companies or people under any of the
following circumstances: when we have your consent to share
the information; we need to share your information to
provide the product or service you have requested; we need
to send the information to companies who work on behalf of
CVI to provide a product or service to you (we will only
provide those companies the information they need to deliver
the service, and they are prohibited from using that
information for any other purpose); or we want to keep you
up to date on the latest product announcements, software
updates, special offers or other information we think you'd
like to hear about either from us or from our business
partners (unless you have opted out of these types of
communications).
In addition, we may share non-identifiable aggregate
information about our users (for example, the proportion of
male and female users) with advertisers, business partners,
and other third parties in an effort to customize or enhance
the content and advertising on our website for our users.
Your Ability to Review and Delete Information
You can always ask to review any personal information that
we have collected from you, have us update, correct or
delete this information and/or instruct us not to use this
information in the future. If you wish to exercise this
right, simply contact us.
Data Security
Your personal information is protected for your privacy and
security. CVI safeguards the security and confidentiality of
the data you send us with physical, technical, and
managerial procedures. Please be aware that, despite out
best efforts, no security measures are perfect or
impenetrable. While we strive to protect your personal
information, we cannot ensure the security of the
information you transmit to us, and so we urge you to take
every precaution to protect your personal data when you are
on the Internet. Change your passwords often, use a
combination of letters and numbers, and make sure you use a
secure browser.
Our website may contain links to websites operated by other
companies. Some of these third-party sites may be co-branded
with a CVI logo, even though they are not operated or
maintained by CVI. Although we choose our business partners
carefully, CVI is not responsible for the privacy practices
of web sites operated by third parties that are linked to
our site. Once you have left our website, you should check
the applicable privacy policy of the third party website to
determine how they will handle any information they collect
from you.
Changes to this Privacy Policy
CVI will amend this policy from time to time. If we make any
substantial changes in the way we use your personal
information we will make that information available by
posting a notice on this site.
Children's Privacy
Our website is a general audience site does not target and
is not intended for children under the age of 13. CVI does
not knowingly solicit or maintain personal information
pertaining to children under the age of 13.
International Privacy Protection
Personal information that we maintain is controlled and
processed in the United States of America and/or other
countries, which might not provide the same level of privacy
protections as in your country of residence. For personally
identifiable information collected from users in the
European Economic Area, CVI adheres to the Safe Harbor
Privacy Principles administered by the U.S. Department of
Commerce.
Contact Information
CVI welcomes your comments regarding this privacy statement.
If you believe that CVI has not adhered to this privacy
statement, please contact us electronically at
legal@ConciergeVideo.com or via postal mail at the address
provided below, and we will use commercially reasonable
efforts to promptly determine and remedy the problem.
Attention: General Counsel
Concierge Video, Inc.
PO Box 187
Troy, Alabama 36081